GearGawker Launch
This is another idea site that just popped to me. It came together very quickly once I had the idea. I spent a few days shopping around for a good site template to build it on, then spent a couple of weekends roughing it out. I launched it about a week ago, had a few friends and strangers give it some shakedown to work through the bugs and I deem it now ready for full on gawking.
So what is GearGawker? If you’re really into guitars, or any other music gear, part of the fun is looking at all the pictures on all the related forums that people post. The downside is once those posts roll off the top page, they are hard to find and rarely seen again. GearGawker is a media savvy version of that experience. It keeps the most popular and recent gear at the top of the list and it is all searchable by tag, which can include model, brand, color, pickup flavor, whatever.
And most importantly, the pictures are huge. The upload process saves the full resolution version then caches and renders the needed sizes. It auto scales and crops as needed to fit the page. And uploading is dead simple… just drag and drop.
So if you like looking at guitar porn, be it, PRS, Fender, Gibson or somebody else, we hope to make GearGawker the destination. But you gotta upload your gear!
So, get your gawk on and head over to www.geargawker.com.
More Moon Lighting
It’s been a while since I posted any more moon lighting pictures. I recently upgraded the CMH lighting in the front yard to some new LED lighting in a “cool white” color. I really like the results. I need to take some pics and post those soon. Continue Reading
Migrating BlogEngine.net to WordPress
I’ve been doing some website housecleaning recently and with my company name change, the old keenesoftware.com site just wasn’t up to par. The blog on the new company site will just be company related posts, no personal posts. So I figured I’d convert this site over to just a personal blog. Continue Reading
Grade “A” Customer Service
Ask anyone who owns a service business if they know how to provide good customer service and they will all say “yes.” They will offer to send the customer an email with an appointment that can be added to their calendar. They will contact the customer when the service technician is on their way or if they are running late. They will leave a note or work order indicating what service was performed. They might follow up after the service was performed to ensure the customer was happy with the service that was done. If the service is one that should be done periodically (pest control, air conditioner cleaning), they will contact the customer when it’s due and try to schedule it.
Now ask them if they actually do all of these things. Odds are, they probably only do a few of them, and inconsistently at best. While many service businesses are large enough to have an “office” where someone answers the phones, makes appointments and is key to providing customer service, the vast majority of service businesses are run with a cell phone and a somewhat disorganized collection of notes, maps and papers on the dashboard of the truck. Ask them where their customer list and if you’re lucky, they will say it’s in their accounting application. More than likely, they will point to their dashboard or maybe Excel. Web applications and ubiquitous iPhone/Android smartphones can bring grade A customer service to even the 1-2 man operation in a very cost effective solution that is easy to use and requires no local installation.
Stay tuned…
PRS Swamp Ash Special 25th Anniversary with Narrowfield Pickups Review
This is quite possibly the best electric guitar ever. Seriously. As in, “since the dawn of time” ever. I have always like Strats. I even own a Strat. A lot of my favorite players are (or were) Strat guys. Guys like Eric Johnson, Stevie Ray Vaughan, Jimi Hendrix, Lincoln Brewster… Continue Reading
